I wanted to let you know I had some time to install the replacement lock and it was perfect! The only thing I had to do was cut down the top extension piece to fit. Everything else including the lock orientation was exactly the same. Literally, like for like replacement which made it an easy job. I wanted to extend my thanks to the two of you at Strybuc for identifying the correct replacement part, being helpful, responsive and easy to work with.
Your work is very much appreciated.
- T. B.
I did receive the balances from a Strybuc dealer and installed them. They not only were a perfect fit, but the windows glide open and close so effortlessly. Our windows have never been so easy to lift and close. Thank you so much for the excellent service and the quality products your company makes.
- Steven B.